Skip to main content

Three-step integration

Telepath provides a streamlined process to integrate Voice AI with minimal setup. Complete your entire setup in minutes. Access the Telepath dashboard and add credentials for your AI provider. You can configure this through either the dashboard or API.
  1. Log in to Telepath Dashboard
  2. Navigate to the Agents section
  3. Select your AI provider:
    • OpenAI - Realtime API (gpt-4o-realtime-preview)
    • ElevenLabs - Conversational AI
    • Custom WebSocket - Your own endpoint
  4. Enter your agent ID and API credentials
  5. Set your SIP username and password
  6. Click Save

Step 2: Point Your SIP Trunk

Configure your telephony provider by setting the Origination URI to your dedicated Telepath bridge.
  1. Log into your Twilio Console
  2. Navigate to Voice → Trunks
  3. Select or create a trunk
  4. Set the Origination URI to: sip:{your-username}@sip.telepathvoice.com
  5. Enter your SIP username and password
  6. Save your configuration

Step 3: Go Live

Once configured, calls route through Telepath’s infrastructure automatically. Your Voice AI system is now live.
Bridge Latency: Telepath operates with approximately 12ms bridge latency, enabling flawless, interruption-resistant AI voice conversations.

Key Features

Your Voice AI system now benefits from:

Natural Interruptions

Adaptive sensitivity enables users to speak naturally over the AI with accurate turn detection.

Clear Audio

Optimization occurs before audio reaches your AI agent for maximum clarity.

Full Observability

Separate metrics track Carrier Lag, AI Latency, and Gateway Processing.

30-day Data Retention

Access packet metrics, jitter buffer events, and SIP traces for 30 days.

Next Steps

Need help? Contact support at support@telepathvoice.com or visit the Dashboard.